Soldiers don’t serve alone. They won’t recover alone. Throughout their recovery they will have a support team including:
1: a commander
2: a clinical expert (either the unit medical officer or a clinical facilitator if they are assigned to a Personnel Recovery Unit) and,
3: a recovery expert
Personnel Recovery Officers
All wounded, injured and sick soldiers will be assigned a Personnel Recovery Officers (PRO) either from their unit or through the Personnel Recovery Units for more serious injuries.
Their role is to assist the soldier in their recovery by co-ordinating all the support needed from agencies such as the Ministry of Defence, Army Primary Healthcare Services, Service Personnel Veterans Agency, housing contacts, and specialist charities.
The PRO will visit the soldier if they are on recovery duty at home, or arrange an appointment with them at the Personnel Recovery Unit at regular intervals to monitor their progress and update their Individual Recovery Plan as well as their records on the Wounded Injured and Sick Management Information System.
The frequency of visits will depend on the needs of the individual, but at a minimum soldiers will be visited once every 14 days, with their recovery plan and needs accessed every 28 days.
Working alongside the Personnel Recovery Officers, a clinical facilitator will monitor the planning and facilitation of the Clinical Care Pathway (CCP) for wounded, injured and sick soldiers assigned to a Personnel Recovery Unit as part of their IRP in order to deliver a specified vocational outcome.