Catterick - Phoenix House
Phoenix House is an Army-led Personnel Recovery Centre. Help for Heroes runs the centre, providing the day-to-day services needed, including front-of-house, facilities management, catering, and operational management. Facilities and services are open to WIS veterans on a case-by-case basis.
Phoenix House, Catterick, is a new purpose built centre within Catterick Garrison which officially opened in September 2013.
The centre offers 46 bedrooms and four family rooms for visiting family, who all have access to a new Support Hub housing a collection of welfare agencies and charities to offer advice and support. There is also capacity for 30 day attendees.
Help for Heroes runs the centre by providing the day-to-day services with the Army providing the staffing required to command and care for resident serving personnel, as well as deliver the core recovery events.
Phoenix House is funded by Help for Heroes with a significant contribution from their partner The Royal British Legion and the MoD.